10.30am – 11.00am: Adapting to the Leadership Challenge

Ed Watkinson, Director of Care Quality, Quality Compliance Systems Ltd

In this seminar, the increasing importance of demonstrating good leadership within services will be explored. Regulators are focussing more and more on ‘leadership’ and ‘management’ as key themes to assess the quality of services and it is envisaged that this will only increase over time as there is a wider reliance on self-assessment. This seminar will help you understand the importance of leadership, how evidence can be provided to show effective leadership and the challenges of embedding the culture of leadership in the challenging environment that we work in. In addition, the interchangeable use of the words ‘leadership’ and ‘management’ and what it means to be a ‘well- led’ service will be explored and examples are given to help you widen your understanding and what is expected of you by the regulator.

11:30am – 12.00pm: Current Issues Facing the Care Sector and Updates about the CQC

Alison Murray, Head of Inspection London South, CQC

The care environment is facing constant change and renewed pressure, but quality should not be compromised.  In this session, Alison will explain how CQC is changing from 2016 to 2020 and highlight CQC’s updated model of regulation following consultations earlier this year.  Explore the State of Care 2016/17 report and hear more about the latest ratings picture in the sector.  This session is perfectly timed to hear the latest findings on care quality in adult social care and to debate the future.

12.45pm – 1.15pm: Reducing Distress in Dementia Care Homes

Jason Corrigan, Deputy Director of Dementia, Barchester Healthcare

As residents transfer to our care homes from either their own home or from an acute hospital admission ward (whereby sometimes they have had many transfers of wards) it can be an anxious and distressing time moving into a care home.  People living with dementia may already be feeling insecure or anxious because of the memories that they are losing or have lost and require skilful interventions to assist them to feel safe and secure.  The Dementia Care Team at Barchester have developed some tools and approaches to help to reduce distress which has resulted in a significant reduction in staff assaults leading to 6 finalist awards.

2.00pm – 2.30pm: What the Proposed CQC Changes Will Mean to You

Sheila Scott OBE, Advisor To The Board, National Care Association

CQC recently consulted the sector on some changes to the inspection framework and we will soon know the outcome of that consultation. Any changes for Adult Social Care will be implemented from July. Sheila will be highlighting the proposed changes in her seminar.

In the consultation document, CQC also said that they would be consulting further with Adult Social Care providers about further changes in the Spring. Shelia will also be discussing key areas of completing the Provider Information Return (PIR).

10.00 – 10.30am: Playlist for Life – Music for Dementia

Carrie Twist, Storytelling with a Twist

Music is a powerful tool. This session will help you to look at the benefits and the ways it can be used in care settings. We will have fun thinking together about our own life history playlist and have a chance to share those songs with others. There will also be practical help and advice to start you on your musical journey in your setting.

12.10pm – 12.40pm: The Story Retold – Wellbeing Project

Carrie Twist, Storytelling with a Twist

Come and experience ‘The Story Retold’. This session will introduce you to a Christian wellbeing project which uses the model of person-centred care to nourish and enrich the lives of older people in care homes. We will share a story together, a time of ‘wondering’, and a look at different response materials.  There will also be an opportunity to find out how you can train as a storyteller for your setting and how to link with local churches to run it together.