12.45pm – 1.15pm: Human Rights and Wrongs
Ed Watkinson, Residential Care & Inspection Specialist, Quality Compliance Systems Ltd
In this talk, Ed will explore the thinking behind the Human Rights agenda. He will look at how the CQC have adapted the principles and integrated them into inspections to help develop a wider, more holistic, view of the service. In addition, he will share practical ideas to help you embed equality, respect and dignity into all aspects of the service which will put you in stronger position when managing your relationship with the regulator.