Seminars

10.30am – 11.00am: Recruitment and Retention: Best Practice, Trends and Innovation
Neil Eastwood, Founder & CEO at Care Friends & Author of #1 bestseller Saving Social Care
Join Neil to discover the latest research on which methods work best to recruit high performing care staff, the big trends affecting the social care recruitment market and the latest innovations to help you source more quality applicants. He will also share the retention secrets from the top-performing employers around the world. Come along to transform the way you find and keep care staff!

11:30am – 12.00pm: An Outstanding Mindset – The difference that makes the difference
Jermaine Harris, Inspirational Speaker and Empowerment Trainer for the Care Sector
Jermaine uses a blend of psychology, ‘The FISH philosophy’, fun and his personal experience as a relative of a Hallmark resident to empower the team. In a thoroughly enjoyable and interactive session he covers a range of topics that increase morale, productivity wellbeing and more. The session has an emphasis on feeling happy, motivated, reducing stress and increasing resilience. It is training that makes a real difference to both the individual and team as a whole. The training achieved a 97% “outstanding” feedback rating across the care sector.

12.45pm – 1.15pm: How To Be Outstanding After COVID
Quality Compliance Systems Ltd

2.00pm – 2.30pm: TBC
Valerie Mckenzie, Inspection Manager Care Quality Commission
Workshops

10.00 – 10.20am & 1.30pm – 1.50pm: What’s on your playlist? How personal music helps Dementia
Paula Bain, Business Manager, Playlist for Life
We all have a soundtrack to our life. Finding personally meaningful music brings many benefits to the person living with dementia and those who care for them. This workshop will provide practical ‘Music Detective’ skills to get you started making and using a playlist. It will enable a greater understanding of the power of personal music and its benefits, and how it can be used as a powerful tool in dementia care.