10.30am – 11.00am: Human Rights and Wrongs

Ed Watkinson, Director of Care Quality, Quality Compliance Systems Ltd

In this talk Ed will explore the thinking behind the Human Rights agenda.  He will look at how the CQC have adapted the principles and integrated them into inspections to help develop a wider, more holistic, view of the service. In addition, he will share practical ideas to help you embed equality, respect and dignity into all aspects of the service which will put you in stronger position when managing your relationship with the regulator.

11.30am – 12.00pm: Dementia, and ways to improve wellbeing through a person centered approach

Paul Gaskell – RMN, Director of Dementia Services, Runwood Homes Senior Living

Can people live well with dementia? This session explores the value of seeing the person before the dementia, and discusses ways to improve quality of life as a result. Dignity relates to living a life full of choice, control and being as independent as possible. It is also about being enabled to be yourself – through a person-first approach. We will look at many practical ways to acheive this.

12.45pm – 1.15pm: 5 Steps to CQC Outstanding

Jonathan Cunningham, Director & Registered Manager, STORM Consultancy

Jonathan Cunningham is the proud Owner of Rosebank Care Home, graded Outstanding in December 2016. Jonathan and his team achieved this by following a 5-stage plan delivered over 18 months. In addition, Jonathan is the registered Care Manager of Birkdale Park Nursing Home. Recently having successfully brought the home from ‘Requires Improvement’ to ‘Good’. Jonathan is a passionate and inspirational speaker who will leave you with a very memorable experience.

2.00pm – 2.30pm: An update from CQC

Jon Ibbotson, Inspection Manager, CQC