Seminars and workshops covering current issues within the care sector will be running throughout Care Roadshow Birmingham and are free for visitors to attend.
CPD certificates are available for seminar attendees upon completion of a Certificate Request Form which will be available at the show.
Seminars
10.30am – 11.00am: An update from the CQC
Amanda Lyndon and Lucy Bland, Inspection Managers of adult social care, CQC
- Hear from your local inspection team
- Gain a better understanding of our next phase of inspections
- Learn from the best practice examples we have found in our inspections
- Be directed to our new and upcoming publications for further information
11.30am – 12.00pm: Creating a culture for Outstanding service
Chris Gage, Managing Director, Ladder to the Moon
71% of CQC KLOE’s refer to creativity and innovation to achieve Outstanding ratings. In this session Chris Gage, Director of the Centre for Creativity and Innovation in Care, unpacks the strategic and practical approaches to developing an organisational culture that consistently innovates, improves and delivers high quality outcomes. The session will be highly interactive sharing case studies and practical tools.
12.45pm – 1.15pm: The growing importance of self-awareness
Ed Watkinson, Director of Care Quality, Quality Compliance Systems Ltd
The talk will focus on the increasing importance of auditing, governance, sharing information, self-awareness and providing robust evidence to the regulator on the quality of the service being provided. It will relate to the new Key Lines of Enquiry, reduced CQC resources and their reliance on receiving information being provided about quality prior to a site visit, and the impact of the Provider Information Collection. The presentation will also show how technology can help and that the provision of evidence doesn’t necessarily need to be a burden and extra work, but how it can be fitted in amongst the daily activities of running the service.
2.00pm – 2.30pm: TBC
Workshops
10.00 – 10.30am: TBC