10.30am – 11.00am: New inspection framework and how the key questions help in quality assurance
Senga Currie, Head of Care Development (Scotland), Quality Compliance Systems Ltd
In the past year health and social care in Scotland has seen many changes.
– Health and Social Care Standards
– Duty of Candour
– New inspection framework
The new framework should be used to monitor and improve your service and this session will signpost attendees on how to do this. Continual self evaluation and consultation with all stakeholders will improve services.