See below for Care Roadshow Glasgow 2022 programme, the programme for 2023 will be updated closer to the show!
The seminars will be covering current issues within the care sector and are free for visitors to attend. CPD certificates are available for seminar attendees upon completion of a Certificate Request Form which will be available at the show.
We can’t wait to see you all in Glasgow on the 26th April 2022, check out below our amazing CPD seminar programme along with our incredibly talented speakers.
New to Care Roadshows Glasgow this year is the addition of our exciting speaker panels! Our experts will be speaking on a range of topics from recruitment, dementia care, QCS policies, and an update from inspectors! Check them out below along with our popular single speaking slots.
Programme
10.15am – 11.00am: Panel Discussion: Recruitment and Retention – Defeating the Crisis
Recruitment and importantly retention has constantly been an immense challenge for the care sector. What possibilities can 2022 provide to transport employment within care into a new era?
Jordan Russell, Resourcing Manager, Balhousie Care Group
Adrian Hendry, Director, Avondale Care & Osborne and Allan
Lynn Laughland, Managing Director, HRM Homecare Services Ltd
Caroline Deane, Workforce Policy & Practice Lead, Scottish Care
11.30am – 12.00pm: Quality Assurance, whose job is it anyway?
This seminar will look at Quality Assurance systems and the benefits of measuring and monitoring service delivery. The role of leadership and staff development in achieving excellence.
Senga Currie, Head of Care Development (Scotland), Quality Compliance Systems Ltd
12.45pm – 1.30pm: Panel Discussion: Future of Dementia Care
With more people than ever effected by dementia in the UK and the numbers continuing to rise it is a crucial challenge for the care sector. How will dementia care develop and transform in the future?
Senga Currie, Head of Care Development (Scotland), Quality Compliance Systems Ltd
Tommy Whitelaw, National Lead on Caring and Outreach, Health and Social Care Alliance Scotland (the ALLIANCE)
Lesley Wylie, Home Manager, Erskine
A/Professor Colm Cunningham, Executive Director, Research, International and Dementia Design at HammondCare
2.00pm – 2.30pm: Framework for the Future
In early 2020, we started a review of the quality frameworks for care homes for adults and older people, consulting widely with the sector through focus groups and surveys. Following this review, we have now published ‘A quality framework for care homes for adults and older people’ which covers both service types.
Join us to learn about the important updates we have made to reflect the changing practice and policy context in which care and support is now provided.
Linda Kemp, Service Manager Adults
Amanda Tough, Involvement Manager, Care Inspectorate
Our speakers will be sharing their years of knowledge, strategies and tactics in our exciting seminars and panel sessions!
Take a look below to find out more about each of our experts and why you won’t want to miss seeing them in action.
Adrian Hendry
Director, Avondale Care (Scotland) Ltd
Care RoadshowsAdrian Hendry’s Bio
A knowledgeable and experienced Director with extensive experience in the Hospitality, Retail, Building and Care Sector. For the past 15 years Adrian has been operating Avondale Care Scotland growing from 1 to 4 purpose-built Care Homes, creating ACS Care at Home and Osborne and Allan, a Specialist Overseas Nurse Recruitment Agency. He recently launched his latest venture, Transact which is a platform for recording individual Residents Cash Accounts and Petty Cash within the Care Homes providing a green paperless and easily auditable solution.
During his time in the care sector, Adrian have gained a strong understanding of this complex business and the KPI’s involved. Avondale’s model has evolved during difficult times in order to remain viable and now successfully provides Complex Adult Care for 18-65-year-olds as well as Older Adults, Frail & Elderly and Specialist Dementia Care in both Falkirk & Fife but attracts Service Users from all over Scotland.
Amanda Tough
Involvement Manager, Care Inspectorate
Care RoadshowsAmanda Tough’s Bio
Hi Amanda Tough and I am the involvement and equalities team manager at the Care Inspectorate and my role is about involving and supporting people to identify the changes needed to improve services. This involves developing a framework which strengthens the involvement of people who experience care in a range of Care Inspectorate activities. To enable this, the team and I work alongside colleagues from scrutiny and assurance and improvement support to ensure that the voice of people experiencing care is reflected in our scrutiny of services and drives improvement. I also support the work of the professional equalities adviser ensuring that the Care Inspectorate meets its statutory duties and embeds equalities across the organisation.
I am passionate about ensuring the voices of people who experience care are heard. I have learned, throughout my 26 years of working for people in health and social care, that having a ‘doing with’ approach is far more likely to succeed than ‘doing to’. I feel extremely privileged to be in this role, and to be working with a team who are as equally passionate.
Caroline Deane
Workforce Policy and Practice Lead, Scottish Care
Care RoadshowsCaroline Deane’s Bio
I have been the Workforce Lead for Scottish Care since April 2019 and my role is to promote and support the social care workforce. This involves ensuring they have appropriate access to learning and development opportunities and that their voice is being heard by key social care stakeholders making policy decisions that impact on the sector. Workforce Matters is a Scottish Government funded project that facilitates workforce groups and events aimed at supporting the upskilling, professionalisation and registration of the social care workforce.
In my previous role I was a Registered Manager for an independent care at home organisation in Glasgow. As a manager I was very familiar with the ongoing regulation of social services including workforce registration, qualifications and continuing professional development. COVID has exacerbated these many challenges and the sector faces its own unique set of issues in responding to and dealing with the pandemic.
A/Professor Colm Cunningham
Executive Director, Research, International and Dementia Design at HammondCare
Care RoadshowsColm Cunningham’s Bio
A/Professor Colm Cunningham is Executive Director, Research, International and Dementia Design at HammondCare’s Dementia Centre. He is part of an Australian and International team involved in research, education, clinical care and consultancy. Our work includes complex dementia and terminal agitation informed by HammondCare’s specialist residential programs and provision of the Australian Government Dementia Support Australia program.
Jordan Russell
Resourcing Manager, Balhousie Care Group
Care RoadshowsJordan Russell’s Bio
Jordan is a vastly experienced Recruitment/HR professional, with a background spanning commercial recruitment, private sector, management of recruitment contracts within the Third Sector and for the past 3 and a half years running the Recruitment function for Balhousie Care Group. In that time he has developed the internal resourcing structure of the organisation, with one of his focuses developing collaborative relationships within the Care Sector and creating different candidate streams.
He sits on different care sector forums and at present is in partnership with different educational establishments, helping to make care a sector people want to enter for a long-term careers and also looking at technological advancements in recruiting and onboarding.
Upon taking up his current role, Jordan gained a CertIHR (in-house recruiting) qualification via the Recruitment & Employment Confederation (REC). Possessing additional qualifications in Leadership and Management, he also spent some years with a prominent Scottish-based, global L&D organisation, which also included recruiting in another complex market.
Lesley Wylie
Home Manager, Erskine
Care RoadshowsLesley Wylie’s Bio
Lesley has been a Registered Nurse for over 25 years and worked for the veterans charity Erskine as a Care Home Manager for the last ten years. She has a specialist interest in the care and support provided to people living with Dementia. Lesley is passionate about Namaste care and the benefits this brings for residents at the later stages of their Dementia journey. In 2018 she was awarded the Queens Nurse title.
Linda Kemp
Service Manager Adults & Amanda Tough, Involvement Manager, Care Inspectorate
Care RoadshowsLinda Kemp’s Bio
Linda Kemp is a registered nurse, and a service manager with the Care Inspectorate. Linda has over forty years’ experience in health and social care, including the NHS, prison service, local authorities and the private sector.
Linda works in the Scrutiny and Assurance directorate in the Adult Services team. Her role involves supporting the Chief Inspector Adult Services to manage the day-to-day planning, development and delivery of inspection and complaints activity for regulated care services for adults to ensure that the Care Inspectorate performs effectively and efficiently as an independent scrutiny body.
A significant part of Linda’s role is developing and maintaining productive and effective working relationships with a range of appropriate external stakeholders and relevant key policy contacts within national bodies, Scottish Government, health and social care partnerships, and other statutory agencies with responsibilities for service delivery and commissioning.
Linda is committed to collaborative working, ensuring the Care Inspectorate fulfil their duty of user focus and that this informs continuous improvement in their work, ultimately ensuring the people of Scotland receive the best quality care that meets their needs and respects their rights as individuals.
Lynn Laughland
Managing Director and Founder of HRM Homecare Services
Care RoadshowsLynn Laughland’s Bio
Lynn launched HRM Homecare Services in 1994 and has successfully developed and grown the company into one of the largest care specialists providing home support to vulnerable people across Central and West Scotland. With over 300 staff she understands each stage of the infrastructure required.
She is highly skilled in Leadership, Management, Coaching, Team Building and is a highly qualified strong business development professional. She was recognised as Business Leader of the Year 2019 by Business Insider and Women’s Enterprise Scotland. In 2021 she was recognised by IoD Scotland as the Director of the Year − Agility & Resilience.
Lynn has several qualifications including a master degrees in both Social Work and Dementia Studies.
She has a wide range of connections in the UK health industry and further a field in the Middle East.
Upon taking up his current role, Jordan gained a CertIHR (in-house recruiting) qualification via the Recruitment & Employment Confederation (REC). Possessing additional qualifications in Leadership and Management, he also spent some years with a prominent Scottish-based, global L&D organisation, which also included recruiting in another complex market.
Senga Currie
Head of Care Development (Scotland), Quality Compliance Systems Ltd
Care RoadshowsSenga Currie’s Bio
Senga has been a registered mental nurse and registered general nurse for 40 years, working in various areas within the NHS, community nursing, the field of addictions and the private sector. Since 1998 she has been working with care homes, starting as a nursing sister and moving into roles of home manager, regional manager, care services manager and regulation manager. She holds a BSc(Hons) in Health Care, Diploma in Social Science and Advanced Diploma in Food Hygiene.
Tommy Whitelaw
National Lead on Caring and Outreach, Health and Social Care Alliance
Care RoadshowsTommy Whitelaw’s Bio
For five years Tommy Whitelaw was a full-time carer for his late mother Joan who had Vascular Dementia. In 2011 Tommy undertook a walk around Scotland’s towns and cities to collect hundreds of life stories and letters detailing the experiences of individuals who care for a loved one living with dementia. Tommy took this collection of stories to the Scottish Parliament to raise awareness of the value of carers, providing a platform for people to share their experiences and highlight what is needed to better support carers in Scotland.
Since then, he has engaged with thousands of carers through his ‘Tommy on Tour’ blog and as National Lead for Caring and Outreach with the Health and Social Care Alliance Scotland’s Carer Voices project. In this role he delivers frequent talks to health and social care professionals and carer organisations across Scotland, raising awareness of the impact of dementia on families and the importance of empowering carers in carrying out their difficult but vital role. This ‘You Can Make a Difference’ campaign has now reached over 247,300 people across 1450 talks, gathering 30,000 ‘What Matters to You’ pledges, WMTY personalised patient boards and many pledge trees within organisations. Tommy’s work shares the key messages from the ALLIANCE, the ‘What Matters to You?’ approach, the Intelligent Kindness movement, and Civility Saves Lives.
In 2014 and again in 2019 Tommy produced Concerts for Caring. Each concert, held at Glasgow’s Royal Concert Hall saw over 1,600 unpaid carers join together for an evening of music, celebration and respite.
Tommy’s passion for his work and the Carer Voices project has not gone unnoticed. He has previously enjoyed partnership working with Professor Fiona McQueen, recently retired Chief Nursing Officer for Scotland, and Professor Jane Cummings, recently retired Chief Nursing Officer for England, and since 2021 has been working closely with CNO for Scotland Directorate
In 2021, Tommy was invited by the Scottish Government’s Cabinet Secretary for Health and Social Care, Humza Yousef, to sit on the Social Covenant Steering Group.